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Office Policies

•    We require you give a 24-hour notice if you need to cancel your appointment if you do not notify us you will receive a $25 no-show fee.

•    All co pays, deductibles or percentages are due at the time of
your visit.

•    If you need refills our office requires 24-48 hrs to process please call in advance to being out of your medication.

•    If you need to refill a medication please call your pharmacy and have them fax us a refill request.  

•    If you need to pick up a written prescription please allow 24-48 hours.

•    Records request forms should be faxed to 270-352-4600.
Please allow us 7 business days to accommodate your request.

•    Our office will supply one copy of your medical record to you at no charge any additional copies will be $1.00 per page.

•    We do not provide long-term pain management services.

•    Non-sufficient funds checks will incur a service charge of $30.00 dollars plus the amount of the non-sufficient check that must be paid within 10 days by cash, money order or certified check or the non-sufficient check will be turned over to the county attorneys office.

•    If you are going to be late for your appointment please call our office. If you are 15 minutes or later we may have to reschedule your appointment due to scheduling conflicts.


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